Managing Service Companies: Strategies for Success
Service companies now account for a very large portion of the world's economic activity, and finding a formula for managing them successfully, for profit, has become an enormous challenge. This boo…
- Edition
- -
- ISBN/ISSN
- 0-201-62426-5
- Collation
- Hardcover, 268 Pages, Published 1994
- Series Title
- -
- Call Number
- SBM-IRO-001
Service Management: Operations, Strategy, Information Technology
This is the most comprehensive and widely used introduction to service operations on the market. It is written by one of the top authorities on the subject.
- Edition
- Fifth
- ISBN/ISSN
- 007-12440-9
- Collation
- Paperback, 605 Pages, Published 2006
- Series Title
- -
- Call Number
- SBM-FIT-001
Business Administration
Business Administration offers an integrated, practical approach to all key aspects of business administration and to how business processes are managed. The authors highlight the function and rele…
- Edition
- -
- ISBN/ISSN
- 978-90-01-80976-8
- Collation
- Hardcover, 438 Pages, Published 2012
- Series Title
- -
- Call Number
- SBM-THU-001
International Management: A Cultural Approach
International Management teaches the managerial process in a global context and illustrates how culture affects the managerial process. The second edition of International Management has been updat…
- Edition
- Second
- ISBN/ISSN
- 0-324-04150-0
- Collation
- Hardcover, 672 Pages, Published 2001
- Series Title
- -
- Call Number
- SBM-ROD-001
Management: An Evidence-Based Approach
Management: An Evidence-Based Approach provides an introduction to the broad field of management and organization. Throughout the book the theory of management is related to everyday situations. Th…
- Edition
- Third
- ISBN/ISSN
- 978-90-01-70382-0
- Collation
- Paperback, 664 Pages, Published 2010
- Series Title
- -
- Call Number
- SBM-KEU-001
Management
The authors' goal is to teach skills students need for everyday life, not just for managers - - skills like decision making, critical thinking, teamwork, dealing with conflict, and working and livi…
- Edition
- Seventh
- ISBN/ISSN
- 0-538-84077-3
- Collation
- Hardcover, 844 Pages, Published 1996
- Series Title
- -
- Call Number
- SBM-HEL-001
Hospitality Management and Organisational Behavior
An essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organisation…
- Edition
- Fifth
- ISBN/ISSN
- 978-0-273-75837-2
- Collation
- Paperback, 489 Pages, Published 2013
- Series Title
- -
- Call Number
- HRO-MUL-001
Managing Hospitality Human Resources
This book addresses the effects of the rapid changes in hospitality and human resource management. It presents sound, easy-to-understand guidelines for industry managers, supervisors, students and…
- Edition
- Third
- ISBN/ISSN
- 0-86612-221-4
- Collation
- Paperback, 461 Pages, Published 2002
- Series Title
- -
- Call Number
- HRO-WOO-001
Organizational Behavior
Understanding and Managing Organizational Behavior (3rd Edition) by Jennifer M. George, Gareth R. Jones Hardcover, 752 Pages, Published 2001 ISBN 9780130411020 0130411027 | 0-13-041102-7 | 97…
- Edition
- Third
- ISBN/ISSN
- 0-13-041102-7
- Collation
- Hardcover, 752 Pages, Published 2002
- Series Title
- -
- Call Number
- -
Human Resource Management
Human Resource Management is the classic HRM text that covers the current issues within HRM the best. The text provides students in human resource management courses with a complete, comprehensive …
- Edition
- Tenth
- ISBN/ISSN
- 0-13-127677-8
- Collation
- -
- Series Title
- -
- Call Number
- HRO-DES-001
Human Resource Management 
Consumer Behavior 
Restaurant & Retail Management 
Business Information Systems 
Language Skills 
Business Management 
Business Strategy 
Economics 
Study Skills 
Research Methods 
Business Communication 
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