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Services Marketing: People, Technology, Strategy
For graduate-level/MBA courses in Services Marketing. Combining conceptual rigor with real-world examples and practical applications, this combination text/reader/casebook explores both concepts and techniques of marketing for an exceptionally broad range of service categories and industries. Strong managerial and strategic focus.
P00044S | SVM-LOV-004 | Welcome Ideas Library Shelf 07 | Available |
No other version available